Globant | TravelNXT Glow
Overview
TravelNXT is an internal application at Globant designed to simplify employee travel across Globant offices and client locations. The platform enables booking flights, buses, cabs, hotels, and other services, serving a wide range of users, including Globers, General Travel (GT) teams, Project Managers (PMs), and other roles.
As part of this project, my role was to enhance the platform’s usability, refine its UI components for better intuitiveness, and introduce micro-interactions to improve responsiveness and engagement.
Problem Statement
Before the redesign, the application faced:
⚠️ Complex workflows that made travel booking tedious for users.
⚠️ Lack of intuitive components, leading to usability challenges.
⚠️ Minimal interactivity, making the platform feel static and less engaging.
⚠️ Approval process friction, where trip approvals required multiple steps.
Goals & Objectives
✅ Simplify the booking flow to improve efficiency.
✅ Redesign UI components for better intuitiveness and consistency.
✅ Introduce micro-interactions to enhance responsiveness and user engagement.
✅ Ensure seamless experience across both mobile and desktop.
✅ Optimize approval workflows to enable one-click trip approvals.
My Role & Responsibilities
🔹 Usability Enhancements – Conducted UX audits and restructured travel booking flows.
🔹 Component Refinements – Redesigned interactive elements for better clarity & accessibility.
🔹 Micro-Interactions & Feedback Mechanisms – Implemented subtle animations, hover effects, and state changes for a more responsive experience.
🔹 Cross-Platform Optimization – Ensured consistency across mobile & desktop versions.
🔹 Collaboration with Development Teams – Worked closely with engineers to implement animations, and real-time feedback elements.
Process & Approach
1. Research & UX Audit
- Conducted user research & feedback sessions with Globers, GT teams, and PMs.
- Identified pain points in the booking and approval process.
- Analyzed best practices from leading travel platforms like Expedia, Skyscanner, and Google Travel.
2. Usability Enhancements & Component Redesign
- Simplified navigation structure for an effortless user journey.
- Designed more intuitive UI components, including better search filters, date pickers, and progress indicators.
- Introduced color-coded status indicators for bookings and approvals.
3. Micro-Interactions & Responsiveness
- Implemented hover states, subtle animations, and loading effects to improve real-time feedback.
- Added visual cues for approval notifications to reduce confusion.
- Optimized transitions & page responsiveness for a smoother mobile and desktop experience.
4. Developer Collaboration & Implementation
- Defined motion guidelines and interaction patterns for development teams.
- Tested micro-interactions in staging environments to fine-tune performance.
Impact & Results
📉 20% reduction in booking & approval time, improving workflow efficiency.
🚀 Higher user engagement, with increased adoption across different employee roles.
🎯 More intuitive navigation, reducing user errors & confusion.
💡 Enhanced mobile responsiveness, ensuring a seamless experience across devices.
✔️ Improved visual feedback & interactivity, making the platform feel more dynamic.
Lessons Learned & Future Scope
🔹 Subtle micro-interactions enhance usability without overwhelming users.
🔹 Designing for cross-platform consistency is key for enterprise apps.
🔹 Continuous feedback loops with end users drive better adoption & usability.
🔹 Future scope: AI-powered travel recommendations & expense tracking integration.
Final Thoughts
Working on TravelNXT reinforced my belief that small design improvements—like micro-interactions and intuitive UI tweaks—can create a significant impact on usability and efficiency. By focusing on user-centric enhancements, we made travel management at Globant smoother and more efficient for employees worldwide.
Some examples of the work
